Our commitment to our staff team is the foundation of our parenting. We, therefore, have a range of both mandatory (m) and additional training we offer to our staff team to support their individual practice, which is detailed in the table below.
93% of our staff are qualified to NVQ Level 3, Diploma Level 3 or higher. All staff who are not yet qualified to NVQ Level 3 or Diploma Level 3 (England) Residential Childcare, are either seeking to complete that award or will be registered to undertake it. 
The staff team consists of Qualified Social Workers, Residential Workers, Teaching Staff, Youth Workers and supporting Clinical Psychotherapist. Our staff skills matrix is based around the individual needs of our young people and is geared to deliver each home’s specific Statement of Function and Purpose.
QPC Staff training offer for care staff
| Safe Practice | Quality Practice | Underpinning knowledge |
| Self-harm (m) and STORM | Keyworking, direct work, recording and communication (m) | Induction programme (m) |
| Bullying | Equality and diversity (m) | NVQ 3 / Diploma 3 (m) |
| Safeguarding (m) including: CSE, signs and symptoms, FGM, modern slavery, whistle-blowing, extremism, and radicalisation, | Assessment and care planning (m) | Adolescent mental health (m) |
| Supervising family contact | Promoting resilience and recovery (m) | Confidentiality in care (m) |
| Working with abused children (m) | Gang and group offenders (m) | Sexualised behaviour (m) |
| Appropriate adult (m) | Promoting positive behaviour and risk assessment (m) | Attachment, separation, and loss (m) and PACE |
| MAPA (m) | Teamwork (m) | Working with LGBT |
| Internet Safety (m) | Therapeutic work – life story (m), counselling, CBT, solution focused therapy | Child and adolescent development (m) |
| So Safe | AIMS 2 and 3 (Good Lives Model of Offender Rehabilitation) | Eating disorders |
| Health and Safety (m) | DOLS | Preparing for independence (m) |
| Epilepsy | Reflective Practice | Sex, sexuality, gender: identity and self-esteem |
| Fire safety | SPARCS | Legal framework (m) |
| First Aid (m) | Autism and advance autism (Wayside) | |
| Medication (m) | Children’s rights (m) | |
| Food Hygiene (m) | Working with a learning disability (Wayside) | |
| Substance Misuse (m) | ADHD (Wayside) | |
| SoSafe! (Wayside) | Sensory integration (Wayside) | |
| Signalong (Wayside) |
Training for managers
| Safe Practice | Quality Practice | Underpinning knowledge |
| Advanced safeguarding / designated officer training | Supervision and appraisal | Manager’s induction programme (m) |
| Safe recruitment | Social pedagogy | NVQ 5 /Registered manager’s award (m) |
| Advanced health and safety | File audit | Full management skills programme including grievance, disciplinary, HR, mentoring and leadership |
| Investigations and conferences |
In addition, the majority of the staff team possess nationally recognised professional qualifications at degree level and above, including:
•Forensic Psychology
•Psychotherapy
•Social Work
•Criminology
•Counselling
The team within QPC have a range of diverse qualifications that strengthen our multi-agency understanding:
•Post-Graduate Family Law
•Applied Social Science
•Youth & Communities Studies
•Certificates in Education & Teaching
•Employment Specialist
•MA in Social Care
•Sports Science
.